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Category: Social media policy

Social media policy

Social media policy

Hi

Whilst updating guidance for managers who involve volunteers we looked at the potential issue of volunteers using social media to comment negatively about factors including their role, their organization, beneficiaries etc.

Do people feel that these are covered sufficiently by existing confidentiality/data protection policies or do people feel a separate social media policy or guidelines on social media usage would be a better way to address the issues around privacy/personal v organizational views?

social mediaIt’s not just volunteers who do this – I notice, for example, people twittering what are evidently their personal views rather than their organizational view. Not usually very negative or serious. Maybe it’s something to do with the ease and immediacy of posting, and assumptions about what one’s organizational view would be, especially on politics, for example. An issue that springs to mind is tweets about the Dorries/abortion counseling goings on from organizations that I don’t think include this area in their remit. But I digress.

Surely the issue of negative postings or publicity by staff or volunteers is covered by one’s Code of Conduct, a breach of which could trigger a disciplinary/resolving difficulties procedure.…